Are you looking to cancel your adventure academy subscription? If yes, then you have landed at the right place. Today I will share with you all a complete step-by-step guide to cancel adventure academy subscription. Let’s begin!
What Is Adventure Academy?
Adventure academy is a commercial multi-user online virtual learning game for the kids in US which are from 3rd grade to 6th grade i.e., the kids from the ages of 8 to 13. It is manufactured by Age of Learning Inc. corporation and it is a complementary service for ABC mouse that is especially made for the younger audience and the children. It was launched in April 2019.
This game includes many learning activities related to various subjects like maths, science, social studies and arts. Also, there are various curriculum-based games, books, educational videos and many other interactive features in the game.
The adventure academy subscription can be bought at $ 12.99 per month. The new customers are given a free one-month trial period. The subscription can be cancelled by mainly four methods: through website, through phone, through iTunes and through e-mail. The service will continue to run even after the cancellation till the expiry date of subscription.
What To Know Before You Cancel The Adventure Academy?
There are some things that you need to remember before you cancel your adventure academy subscription. They are as follows:
- When you have already subscribed to a plan, you have to cancel it manually like you did it with the subscription. Otherwise the plan will be automatically renewed.
- If you have subscribed for the trial period and then you cancel the subscription, then there is a risk of losing the trial content altogether.
- Remember to manually cancel the subscription one day before the end of trial period.
- It is very easy to cancel Adventure Academy.
- The adventure academy cancellation can be done through website, iTunes, Customer care number and through e-mail
Also Read: How to cancel boxycharm subscription?
How To Cancel Adventure Academy
Cancel From Website or App
The first and the easiest way of cancelling the adventure academy subscription is through its official website or its application. Here are the steps:
- Visit the official website of Adventure Academy or adventure academy app.
- Login to your Adventure Academy account using your username and password.
- Once login successfully, access the ‘Parents’ section in the upper right corner of the page.
- Go to the ‘My Account’.
- From the list, select the “Cancel” option to cancel your subscription.
- Next, provide the reason for the account cancellation.
- After that select ‘continue to cancellation’.
- Confirm the cancellation by tapping on the ‘confirm’ option.
You will get a cancellation e-mail once the subscription is cancelled. After you will successfully cancel your adventure academy subscription, the desired page would display ‘Your adventure academy subscription has been cancelled’.
Cancel Via iTunes
The Adventure Academy subscription can be cancelled anytime as well as it can be renewed anytime. If you have subscribed to adventure academy subscription through Apple, then you can cancel the subscription through iTunes. Follow these steps to cancel by this method:
- In the iTunes Store, go to your Accounts
- Go to the “Settings” sections, from there, go to the “Subscriptions” tab, there select the “Manage” option.
- In the “Auto Renewal” section under the Manage option, click on the “Off” button to turn off the auto-renewal of the subscription.
- To confirm this update, click on the “Done” button.
After this process is complete, you will receive a confirmation e-mail in some time.
You can still access the service till the end of the subscription period.
After the end of the subscription period, the billing charges for the account will be stopped from iTunes.
Cancel By Phone
Another easy method of cancelling the subscription is doing it through the customer service number of Adventure Academy. Do this if you want to cancel the Subscription via the Customer Service Phone Number:
- Give a call on the Customer Service number of Adventure Academy.
- Just have a look at the availability timings of the customer service staff.
- A representative will get in touch with you on the phone.
- You have to give the representative all your personal details and the account details.
- The representative will guide you through the cancellation process.
- After the process is completed, ask the representative for a proof of the cancellation.
- The proof can be in any form like the e-mail, SMS or the confirmation code.
The process will thus be completed.
Cancel By Email
When you do not want to avail all the other methods above, then you can cancel the Adventure Academy subscription by e-mail. There are some steps which you have to follow to cancel by Adventure academy through e-mail:
- You have to compose an e-mail addressing to Adventure Academy.
- In this e-mail, you have to request them to cancel the subscription.
- You also have to mention the reason as to why you are cancelling the subscription.
- You have to mention your personal details and the account details on the e-mail.
- After this mail composition is complete, you have to send it on the official mail address of Adventure Academy- [email protected]
- When the mail is received by the company, a representative will get back to you via mail itself.
- You have to give the account details, personal details, the reason for cancellation and other information which had been previously given, again to the representative.
- The representative will guide you through the cancellation process.
- After the process, be sure to ask the representative for a confirmation e-mail.
- Retain this mail for the future records purpose.
Frequently Asked Questions
Does Adventure Academy work on Amazon Fire?
Currently, the Adventure Academy subscription is not compatible with the Amazon Fire Tablet. Amazon is yet to announce the compatibility of Amazon Fire Tablet with Adventure Academy subscription. Currently, you cannot use the Adventure Academy subscription with Amazon Fire Tablet.
Can I get my money back from Adventure Academy?
When you cancel the subscription, you will not be charged any extra subscription fees for that but there will be no refund when you cancel the subscription. You will not get any money back of the balance period and you can use the subscription till the end of your billing cycle even after you have cancelled it.
Does Adventure Academy offers a free trial?
Yes, Adventure Academy offers a free trial period for its customers, the duration of which is one month. After the end of this period, you have to pay a subscription fee of $12.99 per month till you have cancelled the subscription. The billing process will stop once you have cancelled the subscription and the end date of the subscription has already passed.
How much does Adventure Academy Subscription costs?
There is a free trial of Adventure Academy subscription for one month and after that you have to pay the subscription fees of $ 12.99 per month. The payment can be done through the visa cards as well as PayPal. The payment billing will be stopped after the expiry date of subscription ends.